Shipping and Processing
Shipping policy
Order processing times are separate from shipping times that may be seen at checkout.
All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive two separate notifications. Once when your order has been processed and another when it has been shipped.
Domestic Shipping Rates and Estimates
There is a flat rate shipping cost of $4.50 for all orders and free shipping for all orders over $100.
Shipping within the United States typically takes around 5 to 18 days. Shipping times may be longer or shorter for certain products depending on inventory, manufacturing, and time of year. Contact angelz.x.inc@gmail.com for any additional questions about shipping domestically.
International Shipping
We currently do not offer shipping outside of the United States but sign up for our newsletter to be notified when we do.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a link and tracking number you can use to check its status. Please allow 48 hours after processing for the tracking information to become available.
If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at angelz.x.inc@gmail.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
This is a brief summary of our return policy. Here is the link out to our full return policy page .
We accept returns up to 14 days after delivery, if the item arrives damaged or is incorrect, and we will give store credit of the full order amount minus the shipping costs or exchange the item for another of the same price.
In the event that your order arrives damaged in any way, please email us as soon as possible at angelz.x.inc@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at angelz.x.inc@gmail.com.